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👥 Team & Settings

Contacting ZewFlow support

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Where is it?

The support bubble 🛟 floats in the dashboard corner — tap it to chat directly with the ZewFlow team. Attach images or a video of the issue; replies arrive in the same window.

📸 Screenshot needed: The support bubble open on the dashboard with a sent message and a support reply.

Who on your team can use it?

The owner or an admin taps the gear ⚙️ inside the support window and picks: admins only (default) / admins + supervisors / everyone. The bubble hides completely for anyone without access.

📸 Screenshot needed: The “who can contact support” setting inside the bubble with its three options.

Notes

  • Every message reaches support with the employee's name — no confusion when several people write.
  • For how-to questions, search this help center first — the answer is usually here.

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